Return Policy

Cancellation Policy

You have the right to cancel this contract within thirty days without giving any reason. The withdrawal period lasts thirty days from the day on which you or a third party named by you, who is not the carrier, have or has taken possession of the goods.

To exercise the right to cancel, you must inform us (BerlinGreen.tech UG, Niemetzstr. 47-49, 12055 Berlin, Deutschland, [email protected], Phone: 015774552216) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Already used substrates including seeds, the so-called "Plant Plugs" are non-returnable.

Consequences of cancellation

If you withdraw from this contract, we must repay you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the end of the period of fourteen days. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

Sample cancellation form (If you wish to revoke the contract, please complete and return this form). - To BerlinGreen.tech UG, BerlinGreen Niemetzstr. 47-49, 12055 Berlin, Germany, [email protected] – I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) – Ordered on (*)/received on (*) - Name of the consumer(s) - Address of the consumer(s) – Signature of the consumer(s) (only if notification is made on paper) - Date (*) Delete as applicable.

Cancellation policy created with rechtstexter.de.