GTC
General Terms and Conditions (GTC)
Our webshop and the associated services are an offer from BerlinGreen.tech UG, Niemetzstrasse 47-49, 12055 Berlin.
The webshop is offered on the website https://www.berlingreen.com on which consumers can purchase the goods offered.
1. Application; scope of application
a. The subject matter of these General Terms and Conditions is all contractual relationships between BerlinGreen and its contractual partners, hereinafter also referred to as "Customer". Our online
b. Consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
2. Contractual object and conclusion of contract
a. The object of the contract is the sale of goods offered in our
b. The purchase contract is concluded with BerlinGreen.tech UG.
c. By placing the products in our
3. Contract language
a. The languages available for the conclusion of the contract are German and English.
b. We save the contract text and send you the order data and our GTC in the respective order confirmation in text form.
4. Registrierung/ Käuferkonto
a. Viewing and visiting the
b. Each customer is obliged to inform BerlinGreen immediately if there are indications that their access has been misused. Each customer shall be liable for all activities carried out using their access and shall indemnify the provider against any claims for damages from third parties, unless the user is not responsible for the misuse.
5. Use with the Berlin Green App
a. In order to use our products to their full extent, it is necessary to download and use our Berlin Green App.
b. Use of the App is free of charge.
c. In order to use the app to its full extent, it is necessary to set up a user account.
6. Prices, payment and shipping
a. The prices in the offers and the shipping costs are final prices. All price components including all applicable taxes are included.
b. For orders from customers outside the EU, the customer must bear any fees (customs duties) that may be incurred.
c. Unless otherwise stated in the individual payment methods, the payment claims from the concluded contract are due for payment immediately.
d. We offer the following payment options:
(1) Credit card
When placing the order, you provide your credit card details. Once you have been legitimized as the legitimate cardholder, the payment transaction will be carried out automatically and your card will be charged.
(2) PayPal
During the ordering process, you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or first register, legitimize with your access data and confirm the payment instruction to us. After placing the order in the
(3) Sofort by klarna
After placing the order, you will be redirected to the website of the online provider Sofort GmbH. In order to be able to pay the invoice amount via Sofort, you must have a bank account activated for online banking, legitimize yourself accordingly and confirm the payment instruction to us. You will receive further instructions during the ordering process. The payment transaction will be carried out immediately afterwards by Sofort and your account will be debited.
e. In the event of withdrawal, the customer bears the direct costs for returning the goods.
f. If the order is sent as parcel post, the customer will receive a tracking number with which he can track the shipment.
g. In addition to the specified product prices, shipping costs will be added. From an order value of over 50 euros, we offer free delivery within Germany. You can find out more about the shipping costs in the offers.
h. We only deliver by mail order. Unfortunately, it is not possible to collect the goods yourself.
i. We also deliver to packing stations.
7. Money-back guarantee
In addition to the statutory 14-day right of withdrawal for distance selling transactions, we offer consumers a 30-day money-back guarantee (for distance selling transactions for the subsequent 16 days). The customer can return goods received from us without giving reasons within 30 days if they cancel the contract within this period. The period begins after receipt of the goods. The extended return can be made by returning the goods.
8. Retention of title
The goods remain the property of BerlinGreen.tech UG until full payment has been made.
9. Transportschäden
If goods are delivered with obvious transport damage, please complain about such defects to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, you will help us to assert our own claims against the carrier or the transport insurance company.
10. Warranty for defects and liability
a. The statutory warranty for defects applies. Any assumption of liability or the statutory warranty for defects is excluded in cases of incorrect/improper use by the customer.
b. For claims based on damages caused by us, our legal representatives or vicarious agents, we shall always be liable without limitation in the event of injury to life, limb or health; in the event of intentional or grossly negligent breach of duty; in the event of warranty promises, insofar as agreed, or insofar as the Product Liability Act is relevant.
c. In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely, due to slight negligence on our part, our legal representatives or vicarious agents, liability shall be limited to the amount of damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.
d. In all other respects, claims for damages are excluded.
11. Data protection
Data processing (collection, processing and storage of personal data) is carried out exclusively in accordance with the relevant data protection regulations. Detailed information on the collection, processing and use of the customer's personal data in connection with the registration and use of the services can be found in the privacy policy.
12. Final provisions
a. If any provision of these GTC is or becomes invalid or unenforceable, this shall not affect the validity of the remaining provisions.
b. These GTC are subject to German law.
c. German law applies to disputes arising from these GTC. The exclusive place of jurisdiction for all disputes arising from or in connection with these GTC is Berlin.
13. Alternative dispute resolution
The EU Commission provides a platform for online dispute resolution on the Internet at the following link: http://ec.europa.eu/consumers/odr
This platform serves as a contact point for out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved.
BerlinGreen is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
14. Right of withdrawal
Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity:
Consumers have the right to withdraw from this contract within thirty days without giving reasons.
The withdrawal period is thirty days from the date of conclusion of the contract.
To exercise your right of withdrawal, you must inform us, BerlinGreen.tech UG, of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You can fill in and send the model withdrawal form or another clear declaration electronically. If you make use of this option, we will inform you immediately (e.g. by letter, fax or e-mail).
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.
The shipping address for all returns:
BerlinGreen.tech
c/o Eurohermes
Rauschwalder Straße 41
02826 Görlitz
Germany
Sample withdrawal form
If you wish to withdraw from the contract, please fill out this form and send it back to: BerlinGreen.tech, c/o Eurohermes, Rauschwalder Straße 41, 02826 Görlitz, Germany, contact@berlingreen.com.
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
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- Ordered on (*)/ received on (*): ___________________________________________
- Name des/ der Verbraucher(s): ___________________________________________
- Anschrift des/ der Verbraucher(s): ____________________________________________
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Signature of the consumer(s) (only for notification on paper)
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Date
(*) - please delete as appropriate
(- end of model withdrawal form -)